What do you need?

You must be a registered borrower.

Your library card number is the same as your CPR-number (personal ID-number) without the hyphen.

If you have been issued a special library card, you will find your card number on it.

You also need a pin code. You can register a pin code by contacting the customer service counter bringing along your library card/medical card.

What About Security?

For encrypted transfer of your CPR-number and pin code over the Internet Vejle Public Libraries uses the TDC's server certificate SSL.

If you do not feel comfortable using your CPR-number when ordering online, you can have a library card issued by contacting the customer service counter.

Ordering/Reserving Materials

Find the material you need via the search form on the library's homepage.

When you click on the title, you will get a “description” of the material. You can also see how many copies we have and if they are available.

Click on: “Reserver”.

You must "log on" by writing your CPR-number and your pin code.

Remember to log off when you are done!

If you have ordered materials we can find on the shelf, you can usually collect them the same day. You will receive an e-mail, sms or a postcard when we have found the material for you.

If you have ordered materials that have been borrowed by someone else, we will notify you by postcard or by SMS or e-mail when the material has been returned and is ready to be picked up.

You can have the materials brought to you by the bookmobile, if you change the collection point when you order.

You can receive your reservation notificaitons and overdue reminders via e-mail or mobile phone if you register your e-mail address or the number of you mobile phone when you have logged in. Click on your name to go to the page "Min konto" (my account.) The changes can be made under the tab "Indstillinger" in the tap "Konto".

You can also receive overdue reminders via e-mail or mobile phone if you register your e-mail address or the number of you mobile phone when you have logged in. Click on your name to go to the page "Min konto". The changes can be made under the tab "Profil" in the section "Besked-tjenester" (notification services.)

Borrower Status

You can get an overview of what you have borrowed or ordered/reserved by going to the tap "Lånerstatus" (borrower status.)

Here you can also see when you have to return your materials. You can often renew your loans if the material has not been reserved by someone else.

You can also see if you have any unpaid overdue fees.

Renewing Loans

You can often renew your loans.

Log in, go to the tap "Lånerstatus" .

Check off the little box by the materials you want to renew and click on the button “Forny udvalgte” (renew selection). You can also choose the button "Forny alt" (renew all.)

REMEMBER to check if the loans have actually been renewed. Some loans cannot be renewed. This applies to materials such as movies, or if a material has been reserved by another borrower.

You can only renew your loans twice.

If it is not possible to renew the loan, the little box will be show it with a red cross.

Deleting a Reservation

Mark the reservation you want to cancel by checking off the little box on the right. Then click the text "Slet udvalgte reserveringer" (delete selected reservations.) at the bottom of the page.